TOUR / GETTING STARTED

How To Send An Alert To Your Community

It can be hard in a community, for Members to find important information. Not to mention costly to print and distribute information. But this no longer needs to be the case. In the Menu Page on your App, you can add a whole host of Information Pages that your Members will find relevant. From maps of your facilities, to Terms & Conditions and everything in between, it can all sit there so your Members have ease of access. This blog post talks you through how to populate these pages.

General Overview Of Alerts

Alerts allow you to notify some or all of your App-using members or linked users about immediately relevant information with a Push Notification they need to interact with. You can choose to have an Alert members can access from within the app (low priority) or Alerts members are required to clear to continue (high priority). Alerts are set over a time frame. Some examples might be an event cancellation, an on-site issue, important updates for family, or a safety issue.

How To Send An Alert To Your Community

Step #1
From your Community Manager Dashboard, click on "Alert' in the Menu Tab
Step #2
Click on 'New Alert'
Step #3
Add the Content. Title (1) Description (2). Expiry Date (3). Nominate if the alert is high or low priority (4). Nominate if your want the alert broadcast to TVs (5) Nominate who you want the alert sent to (6). Save the Alert (7)
What then?
The alert is then broadcast to your members.
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ABOUT THIS SERIES

These help articles explain how to use the Pluss Communities App, from getting started, to creating your App and launching, right through to increasing usage and working with your community to adapt to technology.

To see more articles, click here.

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