Simplify your communication with the Pluss range of features.
Communications
-
Keep everyone up to date
Our news feature serves as your central hub for community communications, ensuring residents have all the information they need. From welcoming new residents to introducing staff members, this feature covers it all. Remind residents of upcoming events, initiate new initiatives, and foster community engagement. Residents and community members can even comment on posts for interactive discussions.
Key Features
News on the go: Community leaders can instantly create news updates from their app. Residents can also be empowered to create news, with the option to set up approval workflows if desired.News Post Image
Content management suite: Take your news posts to the next level with rich media content. Include videos, add photos, and use built-in tagging tools to control who can view each post. Schedule posts, send notifications, attach files, and make posts featured for increased visibility.How to create a news story from the community manager portal >
URL import: Maximise existing content from other sources, or the wider community. It automatically pulls in images, titles, brief descriptions, and web page links to streamline your news creation process.
Multiple news channels: Don’t stop with one news channel. We can add multiple news channels into your app for you. This allows you to think about having different channels for different purposes. Include a staff news channel, or a resident led news feed that is made up of news posts created by residents. It could be a buy, swap and sell news channel, or perhaps a training channel. The possibilities are endless. The drag and drop feature picker and feature editor allow you to tailor your different news channels to meet the needs of your community.Content resources: We don’t leave you on your own to create content. Use our content resources to make sure your news really engages your members.
-
Instantly send alerts and notifications
This powerful feature lets you keep your community up to date with urgent and timely changes. It could be an alert about a lift not working or a reminder about the water being turned off for 2 hours on Wednesday. You can do it all from your phone and even monitor responses from your computer.
Complete control over the audience
> Send alerts and notifications to the whole community, groups or specific individuals. You have complete control over the audience for your communications.
> Choose the type of importance of the alert to match the needs of your communications.
> Add an expiry date for the alert.
> Publish the alert to TV screens around your residential community.
-
Keep everyone up to date
> Share those memories and moments with your community that matter by using the gallery feature.
> Your community members and staff can upload photos directly to the photo gallery inside your app.
> Manage your photos with folders to give residents and families the ability to quickly navigate to photos of interest to them.
Manage all your photos from the dashboard
> Sort your photos for events and activities into folders.
> Access your images for news posts.
> Share the photos across TVs and smart devices.
> Download photos to your computer to use for other purposes.
> Choose which folders are displayed in the app.
-
Get the feedback your community needs
The surveys feature gives you the ability to crowd source feedback and input quickly and efficiently.
The great design of the survey tool makes it easy for your members to record their views with the click of a button or provide brief responses to qualitative questions.
Design your own surveys
Plan your audience and the timing of when your survey takes place. Use the survey builder to create the questions you need.
> Multiple choice questions
> Checkbox questions
> Scale questions
> Free text questions
Review the results
Work with our analytics or download the results to do your own analysis.
-
Run a live poll in your community or event and get real time results
> The live polls feature is designed to help you get instant results to your questions.
> Use them in meetings, conferences and events.
> Your community members can see the results as they come in.
Project the results onto the big screen
In meetings and events, your members can see the results of the poll as it happens.
> The live polls tool gives you a URL link to share on to a larger audience.
> Your logo will be on the big screen.
Design your questions to share with your community
> Build out your questions to share with your community.
> Start and stop your poll when it suits you.
-
Easily locate key contacts in your community
Residents and families in your community want to be able to easily find the key contacts of the leaders of your community. This simple feature makes emailing and click to call a breeze for your residents and families.
-
Get rid of printed resident guides, documents and manuals and put them all in the app
> The information feature allows your community members instant access to the most up to date copy of important documents, whether that be resident handbooks, community guidelines, parking instructions or rubbish disposal plans.
> Attach PDF documents, add links or add the information directly into pages in the app for quick reference.
> Now it’s easy to keep all of your documents up to date and give your members the latest version with one click.
It’s easy to add the information directly from your desktop
Add your important information and documents into your community app directly through your computer.
> Add documents.
> Add information and topics.
> Add links to websites and further information
> Reorder the information to suit the needs of your community members.
Coordination
-
Make your event management easy
The events feature is your central hub for all of the activities taking place in your community.
> Book and pay for events.
> Attendees can add comments, see who else is attending and manage their booking.
> Invite others to attend.
> Download event details to your calendar of choice including Google, Outlook and iCal.
> Receive notifications for any last minute changes or updates.
> Receive automatic reminders for events.
Community leaders can create events on the go
Don’t wait until you are back at your desk - you can create events from your app as it happens. You can even empower your residents and community members to create events which can be work flowed through for approval.
Powerful event management suite
Full control of your events from the dashboard.
> Set and manage recurring events.
> Make the event featured.
> Manage attendees.
> Book in community members to events on their behalf.
> Set automatic reminders for attendees.
> Use the inbuilt tagging tools to determine who can view the events.
> Set ticket prices for paid events.
> Send notifications to attendees.
> Add attachments.
> Use external booking systems for events outside your organisation or for managing gala dinners.
> Allow events to be visible based on location.
> Create a PDF poster of your event.
View all of your events
View all of your events from the one place.
> Update details of existing events.
> Delete events.
> View weekly, monthly or list view of events.
> Review the analytics for every event and measure the results that matter.
-
Resident led social and interest groups
The groups feature allows residents to organise themselves into public and private groups. From resident committee groups, cards clubs, dance groups, walking groups - if you or your residents can think of it then it can be a group.
> Residents can create public or private groups.
> Residents can join groups.
> Groups can be personalised with their own group image.
> Group members can chat with other members.
> Group members can add documents or photos into the chat group.
Community leaders can manage public groups from their computer
> Help get groups established in your community.
> Contribute to discussions as necessary.
> Ensure groups have access to the documents they need.
Easily make changes to group membership
It’s easy to change or add members to groups.
> Give group members different permissions.
> Add members to groups.
> Remove members from groups.
-
Make it easy for your residents to get in touch with each other
The call and chat feature allows your community members to connect with each other.
> Click to call mobile numbers.
> Members can add their photo.
> List apartment or unit number.
> Resident to resident chat with notifications for new messages.
> Residents can choose to display their mobile number or keep it hidden.
> Add photos to messages.
-
Bring all the people involved in supporting a member of your community into the one group chat and coordination space. Control and monitor communications, add images and documents.
> Set-up and manage care circles from the central dashboard.
> Add staff, family members, care providers and the person receiving the care to the circle.
> Assign roles to individuals to enable permissions.
> Manage membership of circles as needs and participation changes over time.
> Circles can be personalised with their own group image.
> Circle members can chat with other members.
> Circle members can add documents or photos into the chat circle.
> Keep a record of all of the communications.
> Have full visibility on the type and standard of communications going on in the circle.
> With an integration, export the communication logs to your clinical system.
> Through the analytics suite, track and measure circle usage and number of message over time.
Members of a circle can communicate directly from their phone
> Chat to all or individual members of the circle.
> Add documents and photos from the app.
> Search for documents or images.
> Reply directly to individual comments.
> See the list of other members of the circle.
Building Management
-
Allow your members to quickly and easily make room and equipment bookings, within your facilities, all easily managed from the managers dashboard.
> Setup the type of facilities and equipment to be booked.
> Choose the days and length of time the facility or equipment is available.
> Set cancellation policies, reminder emails, confirmation emails and notifications.
> Enable payments and set pricing for the booking hire.
Users can book directly from the app, manage their booking and add the booking into their calendar.
-
Allow your members to quickly and efficiently log different types of maintenance requests and track their progress. Direct communications between staff and members. Attach documents, job numbers and export data for reporting.
Lodging maintenance requests is a breeze for residents
> Residents can select a job type, write a description of the issue, take a photo and identify their availability if they need to be home when the job is done.
> Residents can communicate directly with the maintenance staff and watch their job progress through to completion.
> Designed for seniors living organisations, the interface is user-friendly, encouraging both staff and residents to actively engage with the system.
A central dashboard for all your requests
> Set-up different request types. It can be used for more than just maintenance requests.
> Determine who receives the request by adding email contact information.
> Update the status of the request to keep staff and residents updated.
> Allow maintenance staff to communicate directly with residents to enhance responsiveness and understanding.
> Add job numbers, locations, notes and attachments to build out the information you need to get the job done.
> Add an expected completion date to give peace of mind to residents.
> Easily export request data for reporting, aiding in management and compliance requirements. You can measure things like number of requests, time to complete requests and review changes over time.
Staff can manage their requests on the go
> Maintenance staff can communicate directly with residents from their phone.
> Staff can search by request type, address, status and job number to allow staff to quickly find the next job they need to address in the building.
-
Enable residents to log new building defects directly via the app. Filter and assign jobs to be done to contractors to get everything done on time.
> Residents can select the defect request type, write a description of the issue, take a photo and identify their availability if they need to be home when the job is done.
> Residents can communicate directly with the maintenance staff and watch their job progress through to completion.
> Designed for seniors living organisations, the interface is user-friendly, encouraging both staff and residents to actively engage with the system.
> A central dashboard for all your defects.
> All defects identified by staff and residents can be found on the central dashboard.
> Determine who receives the defect request by adding email contact information.
> Update the status of the defect to keep staff and residents updated.
> Allow maintenance staff to communicate directly with residents to enhance responsiveness and understanding.
> Add job numbers, locations, notes and attachments to build out the information you need to get the job done.
> Add an expected completion date to provide peace of mind to your residents.
> Easily export request data for reporting, aiding in management and compliance requirements.You can measure things like number of defects, time to complete and review changes over time.
Staff can manage their defects on the go
> Maintenance staff can communicate directly with residents from their phone.
> Staff can search by defect, address, status and job number to allow staff to quickly find the next defect they need to address in the building.
-
Share your news and events on the big screen
All the news, events, alerts and photos can be automatically shared on TV screens around your community.
> Display your event calendar for the week.
> Share community photos.
> Push important alerts to the big screen.
> Share birthday greetings and key news items.
> Display a menu with photos.
> Have featured events as a banner on rotation.
Each screen can display different content
Each screen can have different content displayed depending on the needs of the space. In the cafe you can display a menu, in the reception you could display events and announcements, in the leisure centre show photos and events. You have complete control over the design.
> Drag and drop feature picker.
> Rename your features.
> Photos can be displayed as a single image or selection.
> Choose landscape or portrait mode for orientation of your screens.
> Create different TV views for each TV.
Manage all your TVs from your desktop
Complete remote control of your content and screens.
> Monitor the status of each TV and ensure they are switched on, connected to the internet and working as expected.
> Activate a TV.
> Add names for your TVs to make them easier to manage.
> Easily identify what TV is displaying which content.
Set up and manage your TVs from your smart phone
It’s easy for staff to setup and manage TVs from their smart phone.
> Activate a TV from your phone.
> Change what is displayed on the screen.
> Deactivate a TV.
> Restart a TV.
> Check a TVs connection status.
-
Manage sign ins and sign outs for visitors and contractors. Enable guests to browse the app as a public user.
> Manage sign ins and sign outs for visitors and contractors.
> Users can scan a QR code to access the same features on their own device.
> Set up sign in forms based on the entry requirements of your facility.
> Visitors receive an SMS containing their sign out code after they have signed in.
> Review all of the visitors who have been on site for the day. Download the list for management and reporting.
> Enable guests to browse the app as a public user.
-
Manage the signing in and out of all your keys and cards for your community.
> Add and setup all of your keys and cards.
> Assign the keys and cards to residents, staff and contractors.
> Record when the keys and cards have been returned.
> View the history of who has had the key or card.
-
Display today’s menu on the screen in your cafe. Content is easily managed from the Communtiy Manager web portal.
> Set-up your daily, weekly and monthly menu and display it on the big screen.
> Add a title, description and pricing to your menu items.
> Add photos of your meals.
> Set menu item availability for breakfast, lunch, dinner or all day.
Marketplace
-
Allow your members to book and request services from within the app. Enable members to access external booking tools.
In app service bookings
> Users can view all of the available services and who is delivering the service.
> Users can book directly from the app, manage their booking and add the booking into their calendar.
> Users can pay for the service directly using credit or debit card details, Apple pay or Google pay (coming soon - they can also have the service charged to their room or account on a monthly basis).
> Users can receive reminders and alerts about their bookings.
> Users can cancel their booking based on cancellation policies you have setup for the service.
Make it easy for families, residents and members of your community to book directly into your services. There are so many uses.> Allow Enduring Power of Attorney’s and family members to book time into the clinical team’s diary to review care plans or work through any issues.
> Enable third party services to be booked and paid for directly from the app.
> Set-up connected accounts to manage split payments for third party services, providing transparency of fees and booking volume.
> Promote your own services, allowing residents, families and members of your community to book and pay for services. The sky's the limit on what services you could enable users to book and purchase.
> Manage all of your service bookings from the central dashboard.
> Set-up the type of service to be booked.
> Choose the days and length of time the service is available.
> Set cancellation policies, reminder emails, confirmation emails and notifications.
> Workflow booking information through to the service provider delivering the service.
> Enable payments and set pricing for the service.
> Set-up connected accounts for third party service providers or other parts of your business to split and or direct payments.
> Review and manage all your service bookings from the dashboard.
> Review key service usage metrics and demand for services.
-
Network with local sponsors and service providers to create special offers for your community members. Share these in the app.
> Generate additional revenues.
> Enable residents and your users to make the most of special deals being offered by local businesses.
> Maximise the buying power of your community to increase the discounts.
> Add sponsors into your app to generate revenues from sponsorship and give your sponsors exposure to your users.
> Connect special offers to selected events to really drive value for your sponsors and local businesses.
Manage all of your offers from the central dashboard
> Add the name and description of the offer.
> Add voucher details including the voucher number, start date and expiry date.
> Include any booking options for the offer including external booking links.
> Select either all users or a custom audience.
> Select if you would like a notification to be sent.
> Enter any terms and conditions.
> Select any assigned tags that are relevant to this offer.
> Remove and add offers that are visible in the app to your users.
> Track and measure the take up rate of your offers through the central analytics suite and also the offers metrics dashboard.
