Marketplace

Offer your residents a curated selection of bookable 3rd party services and local business discounts. Create your own buy, swap & sell community.

service bookings app in seniors living

Marketplace Features

  • Allow your members to book and request services from within the app. Enable members to access external booking tools.

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    In app service bookings

    > Users can view all of the available services and who is delivering the service.

    > Users can book directly from the app, manage their booking and add the booking into their calendar.

    > Users can pay for the service directly using credit or debit card details, Apple pay or Google pay (coming soon - they can also have the service charged to their room or account on a monthly basis).

    > Users can receive reminders and alerts about their bookings.

    > Users can cancel their booking based on cancellation policies you have setup for the service.

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    Make it easy for families, residents and members of your community to book directly into your services. There are so many uses.

    > Allow Enduring Power of Attorney’s and family members to book time into the clinical team’s diary to review care plans or work through any issues.

    > Enable third party services to be booked and paid for directly from the app.

    > Set-up connected accounts to manage split payments for third party services, providing transparency of fees and booking volume.

    > Promote your own services, allowing residents, families and members of your community to book and pay for services. The sky's the limit on what services you could enable users to book and purchase.

    > Manage all of your service bookings from the central dashboard.

    > Set-up the type of service to be booked.

    > Choose the days and length of time the service is available.

    > Set cancellation policies, reminder emails, confirmation emails and notifications.

    > Workflow booking information through to the service provider delivering the service.

    > Enable payments and set pricing for the service.

    > Set-up connected accounts for third party service providers or other parts of your business to split and or direct payments.

    > Review and manage all your service bookings from the dashboard.

    > Review key service usage metrics and demand for services.

  • Network with local businesses and service providers to create special offers for your community members. Share these in the app.

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    > Generate additional revenues.

    > Enable residents and your users to make the most of special deals being offered by local businesses.

    > Maximise the buying power of your community to increase the discounts.

    > Add sponsors into your app to generate revenues from sponsorship and give your sponsors exposure to your users.

    > Connect special offers to selected events to really drive value for your sponsors and local businesses.

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    Manage all of your offers from the central dashboard

    > Add the name and description of the offer.

    > Add voucher details including the voucher number, start date and expiry date.

    > Include any booking options for the offer including external booking links.

    > Select either all users or a custom audience.

    > Select if you would like a notification to be sent.

    > Enter any terms and conditions.

    > Select any assigned tags that are relevant to this offer.

    > Remove and add offers that are visible in the app to your users.

    > Track and measure the take up rate of your offers through the central analytics suite and also the offers metrics dashboard.

  • Create a community marketplace for your residents and staff.

    >The Buy, Swap, Sell feature allows people to post items they would like to sell or trade in a dedicated section of the app.

    Buy Swap Sell

    >They can post multiple images, a description, price and contact details.
    >Interested buyers can ask questions, and comment within the dedicated feed.

    >They can also continue the conversation as a private direct message via the app’s Chat function.

    Listings can be created directly from the app, or via the Community Manager system.

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