Maintenance Management
An intuitive end-to-end system that allows residents and staff to instantly log maintenance, gardening and defect reporting requests.
Maintenance Management Features
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Allow your members to quickly and efficiently log different types of maintenance requests and track their progress. Direct communications between staff and members. Attach documents, job numbers and export data for reporting.
Lodging maintenance requests is a breeze for residents
> Residents can select a job type, write a description of the issue, take a photo and identify their availability if they need to be home when the job is done.
> Residents can communicate directly with the maintenance staff and watch their job progress through to completion.
> Designed for seniors living organisations, the interface is user-friendly, encouraging both staff and residents to actively engage with the system.
A central dashboard for all your requests
> Set-up different request types. It can be used for more than just maintenance requests.
> Determine who receives the request by adding email contact information.
> Update the status of the request to keep staff and residents updated.
> Allow maintenance staff to communicate directly with residents to enhance responsiveness and understanding.
> Add job numbers, locations, notes and attachments to build out the information you need to get the job done.
> Add an expected completion date to give peace of mind to residents.
> Easily export request data for reporting, aiding in management and compliance requirements. You can measure things like number of requests, time to complete requests and review changes over time.
Staff can manage their requests on the go
> Maintenance staff can communicate directly with residents from their phone.
> Staff can search by request type, address, status and job number to allow staff to quickly find the next job they need to address in the building.
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Enable residents to log new building defects directly via the app. Filter and assign jobs to be done to contractors to get everything done on time.
> Residents can select the defect request type, write a description of the issue, take a photo and identify their availability if they need to be home when the job is done.
> Residents can communicate directly with the maintenance staff and watch their job progress through to completion.
> Designed for seniors living organisations, the interface is user-friendly, encouraging both staff and residents to actively engage with the system.
> A central dashboard for all your defects.
> All defects identified by staff and residents can be found on the central dashboard.
> Determine who receives the defect request by adding email contact information.
> Update the status of the defect to keep staff and residents updated.
> Allow maintenance staff to communicate directly with residents to enhance responsiveness and understanding.
> Add job numbers, locations, notes and attachments to build out the information you need to get the job done.
> Add an expected completion date to provide peace of mind to your residents.
> Easily export request data for reporting, aiding in management and compliance requirements.You can measure things like number of defects, time to complete and review changes over time.
Staff can manage their defects on the go
> Maintenance staff can communicate directly with residents from their phone.
> Staff can search by defect, address, status and job number to allow staff to quickly find the next defect they need to address in the building.
