How to use the calculator

1. Add the number of properties you have in your village and the current vacancy rate

2. Add your DMF as a percentage. If you are not sure then leave it at 5%. It’s the industry average

3.Add the average value of a property in your village. It doesn’t need to be exact. This is really just a guide to help determine the DMF figure

4. If the monthly fees and sinking fund fees are of interest to you then add those in. otherwise reduce to $0.

Now remember that a 5% increase in NPS can lead to a 10% improvement in your occupancy level. Have a play with the vacancy rate percentage to see what a difference it has on the revenues your village can be making.

NPS Impact Calculator

Understand the impact Net Promoter Score can have on your revenues in your Retirement Village

Use the NPS Impact Calculator to see the additional revenues you could generate. According to International research, a 5% increase in NPS can lead to a 10% increase in occupancy levels in retirement villages.